Frequently Asked Questions

Are your candles edible?
No. Although our dessert-inspired candles are designed to look like delicious treats, they are candles and are not edible. Please do not eat them.

Are your candles handmade?
Yes. Each LULUMI candle is handmade with care. Because of this, slight variations in colour, texture and appearance may occur.

What are your candles made from?
Our candles are made with soy wax, fragrance oil and a cotton wick.

Can I choose my candle scent?
Yes. Selected products allow you to choose from our available scents. If you would like a different scent, select Other and let us know your preferred scent.

Can I order a custom candle?
Yes. We offer selected custom-made candle options. Contact us with your preferred design, scent and occasion, and we'll see what we can create for you.

How should I burn my candle safely?
Always place your candle on a stable, heat-resistant surface and keep it away from flammable objects, children and pets. Never leave a burning candle unattended.

Should I trim the wick?
Yes. Trim the wick before each burn to help maintain a cleaner and more controlled flame.

Can I burn my dessert candle like a normal candle?
Yes, but always follow the candle care and safety instructions provided with your candle. Decorative details may affect how the candle should be burned.

How long does shipping take?
Shipping times depend on the destination and shipping method selected at checkout. Please refer to our Shipping & Delivery page for more information.

How can I contact LULUMI?
You can reach us at hello@lulumi.co or WhatsApp +60 17-713 9181. ♡